What is my Order Status
Shipping status refers to the current stage of your order as it moves through the shipping process, from when it leaves the warehouse of Jaassa to when it arrives at your doorstep. The status is typically updated by the shipping carrier and can be tracked using a tracking number. Here are the common shipping statuses you might encounter:
Order Processing:
Pending: The order has been received but not yet processed or shipped.
Processing: The order is being prepared for shipment, which may include packaging and labeling.
Shipped:
Shipped: The order has left the warehouse and is on its way to the shipping carrier.
In Transit: The package is on its way to the destination. It may pass through various locations or hubs.
Tracking Updates:
Tracking Number Issued: A tracking number has been assigned, and you can monitor the package's journey.
Out for Delivery: The package is on the delivery vehicle and should arrive at your address that day.
Delivery Attempted: The carrier tried to deliver the package, but was unable to, often leaving a notice.
Delivered:
Delivered: The package has been successfully delivered to the destination.
Left at Reception/Front Door: Sometimes additional details are provided if the package was left in a specific location.
Exceptions:
Delayed: The shipment is taking longer than expected due to various factors like weather or logistical issues.
Customs Clearance: For international orders, the package is going through customs inspection.
Returned to Sender: The package could not be delivered and is being returned to the sender.
Lost: The package cannot be located and is presumed lost.
Held at Location: The package is being held at a location for pickup, either by the customer or due to delivery issues.
Action Required:
Address Issue: There's a problem with the delivery address that needs to be corrected.
Customs Payment Due: For international shipments, customs fees may need to be paid before delivery.
Returned:
In Return Process: The item is being returned to the warehouse, either by customer request or due to a delivery issue.
Return Delivered: The return has been received by the seller, and a refund or exchange is being processed.
How to Check Shipping Status:
Online Tracking: Enter the tracking number on the carrier’s website or in the tracking section of the online shop.
Email/SMS Updates: Some shops offer real-time updates via email or text message.
Customer Support: If the tracking number isn’t working or you have concerns, you can contact customer support for assistance.
If you provide a tracking number or an order number, we can help guide you on where to check the status or how to interpret it.